KEY PERFORMANCE INDICATORS (KPI) FOR EVALUATING ECONOMIC EFFICIENCY OF GENDER POLICIES IN SHIPPING COMPANIES WITH MIXED CREWS
The performance of a business can be measured on the efficiency of processes developed within. This article proposes 55 Key Performance Indicators (KPIs) that can be used as effective measurement indicators for evaluating economic efficiency of shipping companies on shore with mixed crews, as well as efficiency of mixed crews on board a vessel. The KPIs were proposed, assessed, validated and re-assessed through a four-stage research methodology within the GECAMET transnational project. The results of the research provide useful quantitative and qualitative tools for evaluating the performance of the shipping companies, considering the perspective of shipping gendering. The approach of establishing particular KPIs for gendering shipping and mixed crews is so far the first ever made. Also provided in the article is a classification of the proposed KPIs in categories related to financial costs, time costs, health & safety, education, and social.
I , as main author, declare and undersign, that the paper is an original and common work of me and all subsequent authors. The paper as a whole or part of it has not been published or submitted to other Journal. The right to publish the accepted paper is transferred to and owned by “Annals of Constanta Maritime University” Journal.