KEY PERFORMANCE INDICATORS (KPI) FOR EVALUATING ECONOMIC EFFICIENCY OF GENDER POLICIES IN SHIPPING COMPANIES WITH MIXED CREWS

  • Cristina Dragomir Constanta Maritime University

Abstract

The performance of a business can be measured on the efficiency of processes developed within.  This article proposes 55 Key Performance Indicators (KPIs) that can be used as effective measurement indicators for evaluating economic efficiency of shipping companies on shore with mixed crews, as well as efficiency of mixed crews on board a vessel. The KPIs were proposed, assessed, validated and re-assessed through a four-stage research methodology within the GECAMET transnational project. The results of the research provide useful quantitative and qualitative tools for evaluating the performance of the shipping companies, considering the perspective of shipping gendering. The approach of establishing particular KPIs for gendering shipping and mixed crews is so far the first ever made. Also provided in the article is a classification of the proposed KPIs in categories related to financial costs, time costs, health & safety, education, and social.

Published
Mar 20, 2019
How to Cite
DRAGOMIR, Cristina. KEY PERFORMANCE INDICATORS (KPI) FOR EVALUATING ECONOMIC EFFICIENCY OF GENDER POLICIES IN SHIPPING COMPANIES WITH MIXED CREWS. Constanta Maritime University Annals, [S.l.], v. 27, n. 223, mar. 2019. ISSN 2067-0427. Available at: <http://annals.cmu-edu.eu/index.php/cmuannals/article/view/76>. Date accessed: 22 oct. 2020.
Section
Section VI - Maritime Economics, Logistics and Social Sciences